Customer Care
Time of Delivery
The products purchased on this website are delivered within 5 working days from placing the order in Italy and EU, and within 8 days from all other destinations.
Delivery times may be subject to delays in case of festivities; couriers do not deliver on 25/12, 26/12, 01/01 and weekends.
For orders placed through credit card, consider an extra working day for regular administrative checks to standard shipping times.
For orders by bank transfer, the delivery times are calculated from the confirmation of the payment.
The increase in border controls may cause delivery delays.
Extra duties will be debited according to the new import regulation to UK
Country |
Courier |
Delivery Method |
Delivery Time |
Costs |
Australia |
UPS |
Standard |
6/8 working days |
20 € |
Express |
5 working days |
30 € |
||
Austria |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Belgium |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Bulgaria |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Canada |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Cipro |
UPS |
Express |
5 working days |
30 € |
Croatia |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Czechia |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Denmark |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Emirati Arabi |
UPS |
Standard |
6/8 working days |
20 € |
Express |
5 working days |
30 € |
||
Estonia |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Finland |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
France |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Germany |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Greece |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Hungary |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Ireland |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Italy |
TWS |
Standard |
3/5 working days |
Free |
Latvia |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Lituania |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Luxembourg |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Malta |
UPS |
Express |
5 working days |
30 € |
Netherlands |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Norway |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Nuova Zelanda |
UPS |
Standard |
6/8 working days |
20 € |
Express |
5 working days |
30 € |
||
Poland |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Portugal |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Romania |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Russia |
UPS |
Standard |
6/8 working days |
20 € |
Express |
5 working days |
30 € |
||
San Marino |
TWS |
Standard |
6/8 working days |
Free |
Serbia |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Slovakia |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Slovenia |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
30 € |
||
Spain |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Sweden |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Switzerland |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
Turchia |
UPS |
Standard |
6/8 working days |
20 € |
Express |
5 working days |
30 € |
||
United Kingdom |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
||
United States |
UPS |
Standard |
6/8 working days |
Free |
Express |
5 working days |
20 € |
Payment methods
Purchases made on this website can be paid through credit card, PayPal, PayPal Express and Amazon Pay.
Each purchase is handled with maximum security thanks to the use of the most advanced technological systems in the e-commerce field and coding systems (SSL) to protect your personal data and credit card information from unauthorised access.
In fact, credit card data is sent to Shopify Payment when placing the order and is protected from unauthorised access through cryptographic transfer of SSL ('Secure Socket Layer') data. This data is not accessible by third parties.
If you select Amazon Pay as payment method, you will be transferred to Amazon website managed exclusively by the latter, where you will enter your login credentials to access the service provided by Amazon and then select the delivery address (if included in one of the Countries mentioned on the Site) and the payment method, among those available in your Amazon account.
Once the order is placed, you will receive a confirmation email containing your Order Number and summary of your purchase details. Please remember that you can check the status of your order anytime, by logging in the relative section of your profile.
Each purchase is handled with maximum security thanks to the use of the most advanced technological systems in the e-commerce field and coding systems (SSL) to protect your personal data and credit card information from unauthorised access.
In fact, credit card data is sent to Shopify Payment when placing the order and is protected from unauthorised access through cryptographic transfer of SSL ('Secure Socket Layer') data. This data is not accessible by third parties.
If you select Amazon Pay as payment method, you will be transferred to Amazon website managed exclusively by the latter, where you will enter your login credentials to access the service provided by Amazon and then select the delivery address (if included in one of the Countries mentioned on the Site) and the payment method, among those available in your Amazon account.
Once the order is placed, you will receive a confirmation email containing your Order Number and summary of your purchase details. Please remember that you can check the status of your order anytime, by logging in the relative section of your profile.